This page covers items I sell myself on the For sale page. For deals at other stores, that store’s shipping and return policies apply.
Shipping
- Where I ship: [WHERE YOU SHIP, e.g. the contiguous US only].
- Cost: [SHIPPING COST, e.g. free / flat $X / calculated at checkout].
- When it ships: within 2 business days after your payment clears. I pack every item carefully.
- Tracking: you’ll get a tracking number by email when it ships.
- Damaged in transit: if the package arrives damaged, email me photos of the box and item within [DAMAGE REPORT WINDOW, e.g. 48 hours after delivery] and I’ll work it out with you and the carrier.
Returns
- Return window: [RETURN WINDOW, e.g. 14 days] from delivery.
- Condition: please return the item in the condition it arrived, with everything that came with it (charger, box, accessories).
- Return shipping: [WHO PAYS RETURN SHIPPING, e.g. buyer / me if the item isn’t as described].
- Restocking fee: [RESTOCKING FEE, e.g. none / X%].
- Refunds: go back to your original payment method [REFUND TIMING, e.g. within X business days after I receive the return].
If an item isn’t as described
Every listing states the item’s condition and shows its wear. If what arrives doesn’t match the listing (a fault that wasn’t mentioned, missing parts, the wrong item), email me within the return window with photos or a short description. I’ll make it right, with a return and refund or another fix we agree on.
How to start a return
- Email you@example.com with your order email and the item name.
- Wait for my reply with the return address before shipping anything back.
- Ship it with tracking and send me the tracking number.
Used items are sold as described in each listing; see the Terms for details.